New Integration: TOPdesk
Flowmage now includes support for the TOPdesk integration, making it possible to connect your flows directly to the TOPdesk API.
This first version includes support for:
- Configurable HTTP methods for TOPdesk requests
- Custom endpoint paths and query parameters
- Basic Authentication using TOPdesk username and application password
- Custom request headers
- JSON request bodies for
POST,PUT, andPATCHoperations - Configurable request timeouts
- Optional in-depth logging for response status, headers, and body previews
- Support for continuing the flow even when a TOPdesk request fails
Improved Error Handling & Response Validation
The TOPdesk node also includes built-in validation and safeguards to make debugging easier and prevent misleading success states.
This includes:
- Validation for required fields such as host, username, password, method, and endpoint
- Detection of invalid or unresolved configuration after variable processing
- Better handling of unexpected HTML responses instead of API JSON
- Detection of tenant-not-found responses caused by incorrect TOPdesk domain or endpoint configuration
- Structured response output including status code, headers, content type, and body
- Clearer success and failure messages stored in execution output for use in flows and logs
Other Improvements
- Minor bug fixes and performance optimizations
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article